Guiding a project successfully from concept through construction takes planning, expertise, and effective communication.
Once construction plans are finalized and a project is let for bids, a breakdown in communication between government entities, consulting firms, and project stakeholders can occur. This happens when proper levels of communication are not maintained on a daily basis following construction kick-off due to everyone’s workload. As a result, exquisitely designed projects with flawless plans may incur issues during construction. In these situations, the design intent is lost on those who plod forward and keep their head down. However, these issues can be easily avoided or mitigated with proper communication. Common examples include the failure to:
Early on during project development, our Project Management Team develops a communication plan to identify specific communication tactics for each project stakeholder (i.e. the general public, utilities, affected property owners, government agencies, elected officials, staff, etc.). This plan is used throughout the course of project development and design.
Central to every communication plan are the goals we aim to achieve through implementation and use. Goals help us stay on track, gauge plan success, and identify areas for improvement. Our goals include:
Recognizing the uniqueness of each project, we tailor each communication plan to fit the specific needs of our clients and other stakeholders. In order to do so, we begin with common aspects of a communication plan that include:
The Snyder & Associates team strives to function as an extension of our client’s staff when corresponding with project stakeholders and contractors. We administer and observe construction diligently knowing that tax dollars are used to fund the project. Our construction staff is experienced and works to anticipate potential construction, staging, or site issues to avoid project delays and change orders. Each year, we update our field staff with construction testing training and continuous improvement activities.
We work with clients to hold contractors accountable to the project schedule and progress within the allotted contract time. If construction starts to get behind schedule, we facilitate communication with the client, contractor, and other stakeholders to outline a plan that will get the project back on track.
For additional information on our comprehensive construction services offering, contact Mark Land.